General Rules & Regulations

Ensure a successful consultation by following these administrative steps.

Step 1: Technical Check

Ensure you have a stable internet connection and can provide high-quality photos. A typical session lasts 15–30 minutes.

Step 2: Understand the "Absconded" Policy

You must reply promptly within consultation hours. Patients who do not respond adequately on the same day will be marked as ABSCONDED.

Step 3: Privacy First

All data is confidential. No screenshots or recordings are permitted. You will receive an e-Prescription at the end of the session.

Step 4: Age & Triage Verification

Minors (under 18) require a parent/guardian present. Our triage officer will confirm if your case is suitable for teledermatology before proceeding.

Follow these 6 steps to ensure the doctor can accurately diagnose your skin concern.

Step 1: Find the Light
Use proper lighting (natural daylight is best) so the texture and color of the skin are clearly visible.

Step 2: Neutralize the Background
Stand against a plain, neutral background like a solid-colored wall or door to avoid distractions in the frame.

Step 3: Level the Camera
Keep the camera level with the skin anatomy. Do not angle the lens up or down, as this can distort the appearance of the lesion.

Step 4: Center and Focus
Place the area of concern in the center of the frame and ensure the camera is focused sharply on the skin.

Step 5: Hold Steady
Use both hands to hold the camera steady to prevent any motion blur.

Step 6: Capture Multiple Views
Provide a regional view (showing where it is on the body) and a close-up view (showing the surface detail).

GET STARTED

Here are the steps to book a consultation

CLICK TO VIEW QR CODE Payment Options

• Pay the [Php1000] consultation fee.
• Upload screenshot payment in the consent form.

Choose the Schedule for consultation

Please indicate whether you prefer a face-to-face consultation or a Zoom consultation.

FILL UP THE CONSENT FORM

Fill up the forms (minors should be guided by guardians)

Step 1 of 22
Drag & Drop Files, Choose Files to Upload
Drag & Drop Files, Choose Files to Upload
Part 1: Consent Form
Photo & Connectivity Acknowledgement:
Data Usage Consent:
Data Privacy & Confidentiality: